FAQ
Shipping & delivery
Every order ships worldwide. Each piece is made to order.
Worldwide. The culture has no borders.
Each piece is made to order: 2–5 business days of production, then transit. France, Europe and the United States arrive within 8 business days. The rest of the world within 10.
A tracking link reaches your inbox the moment your order ships.
Returns & exchanges
Thirty days. One rule, everywhere.
You have 30 days from delivery to return or exchange an item. Exchanges are free. For a refund, return shipping is on you and the item price is credited back to your original payment method. Sale pieces are included. Items return unworn, unwashed, with original tags.
Product & sizing
Made for those who already know.
Each product page carries its size guide. Between two sizes, size up for the oversized cut.
Premium, heavyweight fabrics chosen to hold their shape and last. Refined in Paris. Born everywhere.
Orders & support
Straight answers. No noise.
Major cards and PayPal, through a secure checkout.
Email us at info@fredjoclothing.com. We reply within one business day.